Midwest Information Technology Group is a global logistics fulfillment and call center solution provider.

What can MITG do for YOUR business?

  • Increase revenue and profits
  • Reduce cost
  • Maximize sales opportunities
  • Improve customer satisfaction/retention
    (faster to-door service)
  • Provide Logistics Call Center Management expertise
  • Enable your ability to invest in your core processes

 
Alternate Worksite/Disaster Recovery
Parts Procurement
Call Logistics
Telephony Services

MITG, Inc. places an emphasis on diversified services, and the result has been significant. While providing a logistics solution is our true focus, we maximize the leverage strategic partners can provide, by acquiring advantageously selected business. These acquisitions have proven to be fundamental, from an influence standpoint. They have afforded us the flexibility to provide our solution without the fear of finger pointing. In addition, some of the inherited benefits of ownership have granted us the ability to invest in tools well below industry standard. The benefits translate to a greater sense of accountability and a reduced cost for our clients.

Alternate Worksite/Disaster Recovery

MITG is uniquely positioned to help you when you need it most. We have years of experience in voice and data infrastructure design and implementation, as well as extensive knowledge of information, data and communications disaster recovery practices. At our MITG Alternate Worksite, you will have access to our secure Enterprise Data Center to support your hot or cold site recovery plans. Our communications facilities can be pre-routed with your voice and data carriers to avoid any cutover delay. Your staff will have a secure environment to continue business operations. These highly responsive services are always on so you can be up and running in minutes. We can customize our facilities to meet your needs.

Parts Procurement

MITG employs a highly sophisticated, innovative approach to logistics procurement, data management and customer service. Because of our capability to customize the web-based tools we use, we are able to offer our services to many industry verticals. Our approach is comprised of 6 different interactive components, all of which can be customized to meet your business needs.

Call Logistics

MITG, Inc. is your complete logistics call center solution provider. From procurement through distribution we are committed to providing the industry benchmark in service. We will do whatever we can to consistently deliver the best service available in the industry today. We recognize that each company’s product and business needs are unique. As a result, we have designed our services to accommodate any industry, company or product. We are equipped to train our staff to support your business, no matter what industry you are in or the product you market.

Telephony Services

In February 2003, MITG acquired Point to Point Technology Solutions, Inc. of Columbia, MO. however, merging the companies and forming a new entity is not expected to happen, as both will continue to operate under their original respective names. Between the two companies, MITG and Point to Point operate a total of 3 customer contact centers and over 150 workstations in Illinois and Missouri, and employs over 65 people. The President of MITG, Inc. is Ronald D. Haught Jr.

MITG, Inc. has established themselves as a top 10 logistics and fulfillment call center solution. Point to Point has also developed a strong reputation, as a leader in providing high profile communications and network services.

Point to Point Technology Solutions started operations in 1999 with over 90 years combined experience in the industry. Point to Point Technology Solutions specializes in delivering communications networks and services in new and existing structures, in both commercial and residential environments. Point to Point Technology Solutions offers a full line of products, standardizing in Avaya and Ortronics equipment. From consultative services to installation, and site certification upon completion, Point to Point Technology Solutions delivers complete solutions in voice, data, video, audio, fiber and software.

"Let us prove to you that we can present a call center you want your customers to have and transform your ‘cost center’ into a ‘profit center’."

Sterling HIcks
Dir., Business Development
MITG, Inc.

Contact us to learn how we can truly become an extension of your company.



© 2011 MITG, INC - ALL RIGHTS RESERVED